Overview / Companies / 21ST MORTGAGE CORP.
21ST MORTGAGE CORP.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
188
Change vs prior 12 months
+43.5%
131 prior
Complaints on record (all-time)
1,094
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Mortgage
Most common problem
Struggling to pay mortgage
By product (last 12 months)
By problem (last 12 months)
Struggling to pay mortgage62
Trouble during payment process39
Closing on a mortgage21
Incorrect information on your report21
Applying for a mortgage or refinancing an existing mortgage13
Problem with a company's investigation into an existing problem11
Attempts to collect debt not owed7
Improper use of your report5
Took or threatened to take negative or legal action5
Communication tactics2
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.