Overview / Companies / ADP Inc.
ADP Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
210
Change vs prior 12 months
-5%
221 prior
Complaints on record (all-time)
914
Answered on time
96.7%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Prepaid card
Most common problem
Problem with a purchase or transfer
By product (last 12 months)
By problem (last 12 months)
Problem with a purchase or transfer49
Managing an account45
Problem with a lender or other company charging your account20
Trouble using the card18
Unexpected or other fees14
Problem getting a card or closing an account11
Incorrect information on your report6
Problem with a purchase shown on your statement6
Closing an account5
Problem caused by your funds being low4
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.