A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Affirm Holdings, Inc

Affirm Holdings, Inc

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

7,858

Change vs prior 12 months

+79.9%

4,367 prior

Complaints on record (all-time)

16,960

Answered on time

100%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports2,798

Debt collection2,710

Payday loan, title loan, personal loan, or advance loan1,810

Checking or savings account63

Money transfer, virtual currency, or money service44

Debt or credit management23

Vehicle loan or lease4

By problem (last 12 months)

Incorrect information on your report1,857

Took or threatened to take negative or legal action1,211

Attempts to collect debt not owed1,091

Problem with a company's investigation into an existing problem710

Problem when making payments646

Improper use of your report455

Problem with additional add-on products or services326

Charged fees or interest you didn't expect214

Problem with a purchase shown on your statement211

Getting the loan186

Where complainants live (last 12 months)

North Carolina342

Pennsylvania274

South Carolina258

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.