Overview / Companies / AMERICA FIRST FEDERAL CREDIT UNION
AMERICA FIRST FEDERAL CREDIT UNION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
222
Change vs prior 12 months
+51%
147 prior
Complaints on record (all-time)
895
Answered on time
94.1%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report43
Managing an account39
Managing the loan or lease25
Problem with a company's investigation into an existing problem16
Repossession10
Attempts to collect debt not owed9
Improper use of your report8
Problem with a purchase shown on your statement8
Took or threatened to take negative or legal action8
Problem with a lender or other company charging your account6
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.