A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / American Credit Acceptance, LLC

American Credit Acceptance, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

1,273

Change vs prior 12 months

+53.2%

831 prior

Complaints on record (all-time)

3,961

Answered on time

92.4%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports514

Vehicle loan or lease487

Debt collection266

Checking or savings account3

Debt or credit management1

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Incorrect information on your report295

Repossession176

Improper use of your report141

Managing the loan or lease130

Problem with a company's investigation into an existing problem126

Took or threatened to take negative or legal action113

Attempts to collect debt not owed78

Problems at the end of the loan or lease51

False statements or representation40

Getting a loan or lease36

Where complainants live (last 12 months)

North Carolina62

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.