Overview / Companies / AMERISAVE MORTGAGE CORPORATION
AMERISAVE MORTGAGE CORPORATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
151
Change vs prior 12 months
+18%
128 prior
Complaints on record (all-time)
1,750
Answered on time
93.4%
Closed with relief
13.9%
monetary or non-monetary
Most-complained product
Mortgage
Most common problem
Applying for a mortgage or refinancing an existing mortgage
By product (last 12 months)
By problem (last 12 months)
Applying for a mortgage or refinancing an existing mortgage67
Trouble during payment process31
Closing on a mortgage17
Improper use of your report10
Incorrect information on your report10
Struggling to pay mortgage8
Problem with a company's investigation into an existing problem3
Took or threatened to take negative or legal action2
Credit monitoring or identity theft protection services1
Managing an account1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.