Overview / Companies / ARVEST BANK GROUP, INC.
ARVEST BANK GROUP, INC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
154
Change vs prior 12 months
+2%
151 prior
Complaints on record (all-time)
1,678
Answered on time
99.4%
Closed with relief
5.8%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account40
Incorrect information on your report17
Trouble during payment process16
Problem with a lender or other company charging your account12
Closing an account10
Took or threatened to take negative or legal action10
Problem caused by your funds being low8
Opening an account6
Problem with a company's investigation into an existing problem5
Problem with a purchase shown on your statement5
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.