Overview / Companies / Ava Finance, Inc
Ava Finance, Inc
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
570
Change vs prior 12 months
+70.1%
335 prior
Complaints on record (all-time)
986
Answered on time
95.4%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report255
Took or threatened to take negative or legal action70
Improper use of your report63
Problem with a company's investigation into an existing problem60
Attempts to collect debt not owed42
False statements or representation18
Written notification about debt12
Getting a credit card6
Problem when making payments5
Fees or interest4
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.