Overview / Companies / BARCLAYS BANK DELAWARE
BARCLAYS BANK DELAWARE
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
5,676
Change vs prior 12 months
+36.3%
4,165 prior
Complaints on record (all-time)
28,521
Answered on time
100%
Closed with relief
3.3%
monetary or non-monetary
Most-complained product
Credit card
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report1,108
Problem with a purchase shown on your statement995
Took or threatened to take negative or legal action661
Improper use of your report444
Problem with a company's investigation into an existing problem436
Other features, terms, or problems370
Getting a credit card324
Attempts to collect debt not owed266
Trouble using your card154
Fees or interest153
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.