Overview / Companies / Blackhawk Network Holdings Inc.
Blackhawk Network Holdings Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
258
Change vs prior 12 months
+21.1%
213 prior
Complaints on record (all-time)
1,365
Answered on time
98.4%
Closed with relief
0.8%
monetary or non-monetary
Most-complained product
Prepaid card
Most common problem
Trouble using the card
By product (last 12 months)
By problem (last 12 months)
Trouble using the card124
Problem with a purchase or transfer56
Problem getting a card or closing an account40
Unexpected or other fees26
Fraud or scam2
Problem with a purchase shown on your statement2
Trouble accessing funds in your mobile or digital wallet2
Trouble using your card2
Advertising1
Managing an account1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.