Overview / Companies / BMO BANK NATIONAL ASSOCIATION
BMO BANK NATIONAL ASSOCIATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,324
Change vs prior 12 months
+13.8%
1,163 prior
Complaints on record (all-time)
7,061
Answered on time
100%
Closed with relief
29.8%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account488
Closing an account149
Opening an account89
Incorrect information on your report79
Managing the loan or lease48
Problem with a lender or other company charging your account47
Improper use of your report32
Trouble during payment process32
Fraud or scam30
Problem with a purchase shown on your statement26
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.