Overview / Companies / BMW Financial Services NA, LLC
BMW Financial Services NA, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
583
Change vs prior 12 months
+40.5%
415 prior
Complaints on record (all-time)
3,305
Answered on time
97.8%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report224
Problem with a company's investigation into an existing problem77
Took or threatened to take negative or legal action52
Repossession49
Attempts to collect debt not owed41
Managing the loan or lease37
Improper use of your report31
Problems at the end of the loan or lease31
Written notification about debt13
Getting a loan or lease9
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.