Overview / Companies / Bonneville Billing and Collections
Bonneville Billing and Collections
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
163
Change vs prior 12 months
+181%
58 prior
Complaints on record (all-time)
577
Answered on time
100%
Closed with relief
0.6%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Written notification about debt
By product (last 12 months)
By problem (last 12 months)
Written notification about debt74
Attempts to collect debt not owed33
Took or threatened to take negative or legal action23
False statements or representation14
Incorrect information on your report5
Threatened to contact someone or share information improperly5
Communication tactics4
Problem with a company's investigation into an existing problem3
Electronic communications1
Improper use of your report1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.