A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / CARRINGTON MORTGAGE SERVICES, LLC

CARRINGTON MORTGAGE SERVICES, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

1,054

Change vs prior 12 months

+77.4%

594 prior

Complaints on record (all-time)

7,198

Answered on time

99.8%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports192

Debt collection28

Debt or credit management4

Money transfer, virtual currency, or money service1

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Trouble during payment process354

Struggling to pay mortgage312

Incorrect information on your report174

Problem with a company's investigation into an existing problem81

Applying for a mortgage or refinancing an existing mortgage43

Closing on a mortgage30

Improper use of your report17

Took or threatened to take negative or legal action13

Attempts to collect debt not owed11

Credit monitoring or identity theft protection services6

Where complainants live (last 12 months)

North Carolina45

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

CARRINGTON MORTGAGE SERVICES, LLC: CFPB Complaints | MoneyWatchUSA