Overview / Companies / CCS Financial Services, Inc.
CCS Financial Services, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
10,630
Change vs prior 12 months
+57.5%
6,749 prior
Complaints on record (all-time)
28,351
Answered on time
99.1%
Closed with relief
3.1%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed4,505
Took or threatened to take negative or legal action1,846
Written notification about debt1,414
Incorrect information on your report961
False statements or representation838
Improper use of your report470
Problem with a company's investigation into an existing problem329
Communication tactics136
Electronic communications78
Threatened to contact someone or share information improperly13
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.