A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / CHARLES SCHWAB CORPORATION, THE

CHARLES SCHWAB CORPORATION, THE

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

361

Change vs prior 12 months

+86.1%

194 prior

Complaints on record (all-time)

1,412

Answered on time

99.4%

Closed with relief

4.4%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account305

Money transfer, virtual currency, or money service45

Debt collection2

Credit reporting or other personal consumer reports1

Debt or credit management1

By problem (last 12 months)

Managing an account198

Problem with a lender or other company charging your account44

Closing an account37

Fraud or scam19

Opening an account15

Other transaction problem15

Problem caused by your funds being low9

Problem with a purchase shown on your statement7

Lost or stolen money order3

Took or threatened to take negative or legal action2

Where complainants live (last 12 months)

North Carolina10

South Carolina9

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

CHARLES SCHWAB CORPORATION, THE: CFPB Complaints | MoneyWatchUSA