A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Chime Financial Inc

Chime Financial Inc

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

12,071

Change vs prior 12 months

+124.4%

5,380 prior

Complaints on record (all-time)

27,569

Answered on time

100%

Closed with relief

6.8%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account7,820

Money transfer, virtual currency, or money service2,215

Credit reporting or other personal consumer reports550

Prepaid card208

Debt collection149

Payday loan, title loan, personal loan, or advance loan103

Debt or credit management26

By problem (last 12 months)

Managing an account4,225

Problem with a lender or other company charging your account2,071

Closing an account883

Fraud or scam830

Other transaction problem685

Problem with a purchase shown on your statement633

Unauthorized transactions or other transaction problem444

Incorrect information on your report413

Opening an account342

Problem caused by your funds being low249

Where complainants live (last 12 months)

Texas1,101

California1,090

Pennsylvania476

North Carolina439

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

Chime Financial Inc: CFPB Complaints | MoneyWatchUSA