A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / CNG FINANCIAL CORPORATION

CNG FINANCIAL CORPORATION

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

451

Change vs prior 12 months

+56.6%

288 prior

Complaints on record (all-time)

2,721

Answered on time

98%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Debt collection

Most common problem

Attempts to collect debt not owed

By product (last 12 months)

Debt collection257

Payday loan, title loan, personal loan, or advance loan102

Credit reporting or other personal consumer reports86

Debt or credit management2

By problem (last 12 months)

Attempts to collect debt not owed115

Took or threatened to take negative or legal action86

Incorrect information on your report46

Improper use of your report33

Charged fees or interest you didn't expect31

Struggling to pay your loan29

Communication tactics17

False statements or representation17

Problem with a company's investigation into an existing problem17

Written notification about debt12

Where complainants live (last 12 months)

South Carolina127

North Carolina23

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.