Overview / Companies / Concord Servicing Corporation
Concord Servicing Corporation
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
285
Change vs prior 12 months
+46.9%
194 prior
Complaints on record (all-time)
685
Answered on time
99.3%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report70
Attempts to collect debt not owed66
Took or threatened to take negative or legal action47
Written notification about debt23
False statements or representation18
Problem with a company's investigation into an existing problem16
Improper use of your report8
Communication tactics5
Electronic communications5
Problem with the payoff process at the end of the loan5
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.