Overview / Companies / Consumer Portfolio Services, Inc.
Consumer Portfolio Services, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
972
Change vs prior 12 months
+20.9%
804 prior
Complaints on record (all-time)
3,824
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Improper use of your report
By product (last 12 months)
By problem (last 12 months)
Improper use of your report259
Incorrect information on your report192
Repossession84
Took or threatened to take negative or legal action80
Attempts to collect debt not owed76
Problem with a company's investigation into an existing problem76
Managing the loan or lease64
False statements or representation27
Getting a loan or lease24
Written notification about debt24
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.