Overview / Companies / CreditNinja Lending, LLC
CreditNinja Lending, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
136
Change vs prior 12 months
+123%
61 prior
Complaints on record (all-time)
287
Answered on time
100%
Closed with relief
2.9%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Charged fees or interest you didn't expect
By product (last 12 months)
By problem (last 12 months)
Charged fees or interest you didn't expect33
Attempts to collect debt not owed21
Struggling to pay your loan11
Getting the loan9
Improper use of your report8
Incorrect information on your report7
Problem with the payoff process at the end of the loan7
Took or threatened to take negative or legal action6
Problem when making payments4
Problem with a company's investigation into an existing problem4
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.