A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

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DISCOVER BANK

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

4,258

Change vs prior 12 months

-51.6%

8,791 prior

Complaints on record (all-time)

44,503

Answered on time

100%

Closed with relief

21.4%

monetary or non-monetary

Most-complained product

Credit card

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit card1,760

Credit reporting or other personal consumer reports1,630

Debt collection532

Checking or savings account226

Money transfer, virtual currency, or money service47

Payday loan, title loan, personal loan, or advance loan27

Debt or credit management12

By problem (last 12 months)

Incorrect information on your report1,146

Problem with a purchase shown on your statement814

Problem with a company's investigation into an existing problem414

Improper use of your report296

Attempts to collect debt not owed191

Getting a credit card148

Managing an account146

Other features, terms, or problems133

Took or threatened to take negative or legal action125

Fees or interest113

Where complainants live (last 12 months)

Pennsylvania213

North Carolina149

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

DISCOVER BANK: CFPB Complaints | MoneyWatchUSA