Overview / Companies / Fidelity National Information Services, Inc. (FNIS)
Fidelity National Information Services, Inc. (FNIS)
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
7,349
Change vs prior 12 months
+35.9%
5,407 prior
Complaints on record (all-time)
20,048
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report3,114
Improper use of your report1,432
Problem with a company's investigation into an existing problem970
Problem with fraud alerts or security freezes821
Opening an account544
Problem with a company's investigation into an existing issue153
Unable to get your credit report or credit score114
Managing an account43
Attempts to collect debt not owed32
Closing an account21
Where complainants live (last 12 months)
Texas963
Florida923
California685
Illinois663
Georgia653
New York617
Pennsylvania263
New Jersey223
Michigan207
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.