A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / FIFTH THIRD FINANCIAL CORPORATION

FIFTH THIRD FINANCIAL CORPORATION

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

2,103

Change vs prior 12 months

+38%

1,524 prior

Complaints on record (all-time)

15,176

Answered on time

100%

Closed with relief

8.3%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account747

Credit reporting or other personal consumer reports347

Vehicle loan or lease147

Payday loan, title loan, personal loan, or advance loan134

Debt collection116

Money transfer, virtual currency, or money service96

Debt or credit management2

By problem (last 12 months)

Managing an account435

Incorrect information on your report237

Trouble during payment process218

Problem with a company's investigation into an existing problem90

Problem caused by your funds being low88

Problem with a lender or other company charging your account79

Closing an account74

Struggling to pay mortgage72

Improper use of your report67

Opening an account63

Where complainants live (last 12 months)

North Carolina118

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

FIFTH THIRD FINANCIAL CORPORATION: CFPB Complaints | MoneyWatchUSA