Overview / Companies / FIRST ADVANTAGE CORPORATION
FIRST ADVANTAGE CORPORATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
482
Change vs prior 12 months
+84.7%
261 prior
Complaints on record (all-time)
1,807
Answered on time
95%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report305
Problem with a company's investigation into an existing issue101
Problem with a company's investigation into an existing problem36
Improper use of your report28
Attempts to collect debt not owed3
False statements or representation2
Unable to get your credit report or credit score2
Confusing or missing disclosures1
Identity theft protection or other monitoring services1
Problem with a lender or other company charging your account1
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.