A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / FIRST HORIZON BANK

FIRST HORIZON BANK

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

218

Change vs prior 12 months

+37.1%

159 prior

Complaints on record (all-time)

1,593

Answered on time

100%

Closed with relief

19.3%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account149

Credit reporting or other personal consumer reports28

Debt collection8

Money transfer, virtual currency, or money service8

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Managing an account89

Opening an account20

Closing an account16

Incorrect information on your report15

Problem caused by your funds being low15

Problem with a company's investigation into an existing problem11

Problem with a lender or other company charging your account8

Trouble during payment process6

Struggling to pay mortgage5

Attempts to collect debt not owed4

Where complainants live (last 12 months)

North Carolina27

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

FIRST HORIZON BANK: CFPB Complaints | MoneyWatchUSA