Overview / Companies / FIRST NATIONAL BANK OF OMAHA
FIRST NATIONAL BANK OF OMAHA
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
658
Change vs prior 12 months
+15.2%
571 prior
Complaints on record (all-time)
4,202
Answered on time
99.7%
Closed with relief
20.5%
monetary or non-monetary
Most-complained product
Credit card
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report120
Problem with a purchase shown on your statement73
Other features, terms, or problems62
Took or threatened to take negative or legal action53
Problem with a company's investigation into an existing problem40
Managing an account39
Getting a credit card38
Improper use of your report31
Attempts to collect debt not owed29
Problem when making payments27
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.