Overview / Companies / FIRST PORTFOLIO SERVICING INC
FIRST PORTFOLIO SERVICING INC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
479
Change vs prior 12 months
+17.1%
409 prior
Complaints on record (all-time)
1,578
Answered on time
99.8%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit card
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report107
Took or threatened to take negative or legal action44
Fees or interest38
Improper use of your report36
Attempts to collect debt not owed35
Getting a credit card31
Problem with a company's investigation into an existing problem24
Closing your account23
Problem when making payments22
Other features, terms, or problems20
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.