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FIRST TECHNOLOGY FEDERAL CREDIT UNION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
486
Change vs prior 12 months
+65.3%
294 prior
Complaints on record (all-time)
959
Answered on time
99.6%
Closed with relief
15.4%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report111
Improper use of your report74
Managing an account54
Problem with a company's investigation into an existing problem25
Took or threatened to take negative or legal action23
Managing the loan or lease20
Getting a loan or lease17
Attempts to collect debt not owed16
Problem with a purchase shown on your statement15
Opening an account14
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.