A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / FORD MOTOR CREDIT CO.

FORD MOTOR CREDIT CO.

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

726

Change vs prior 12 months

+26.3%

575 prior

Complaints on record (all-time)

3,682

Answered on time

100%

Closed with relief

5.8%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports351

Vehicle loan or lease240

Debt collection125

Debt or credit management3

Payday loan, title loan, personal loan, or advance loan2

Checking or savings account1

By problem (last 12 months)

Incorrect information on your report244

Improper use of your report94

Took or threatened to take negative or legal action72

Problem with a company's investigation into an existing problem59

Managing the loan or lease58

Repossession52

Getting a loan or lease36

Problems at the end of the loan or lease36

Attempts to collect debt not owed35

False statements or representation12

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.