A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / FREEDOM FINANCIAL NETWORK

FREEDOM FINANCIAL NETWORK

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

297

Change vs prior 12 months

+48.5%

200 prior

Complaints on record (all-time)

1,138

Answered on time

99.7%

Closed with relief

6.7%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports96

Debt or credit management90

Debt collection71

Payday loan, title loan, personal loan, or advance loan31

By problem (last 12 months)

Incorrect information on your report71

Took or threatened to take negative or legal action41

Didn't provide services promised39

Improper use of your report18

Attempts to collect debt not owed14

Problem with a company's investigation into an existing problem14

Charged upfront or unexpected fees13

Confusing or misleading advertising or marketing13

Problem with customer service11

Confusing or missing disclosures7

Where complainants live (last 12 months)

North Carolina12

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.