Overview / Companies / General Motors Financial Company, Inc.
General Motors Financial Company, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,823
Change vs prior 12 months
+10.9%
1,644 prior
Complaints on record (all-time)
9,620
Answered on time
100%
Closed with relief
5.8%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report507
Improper use of your report316
Took or threatened to take negative or legal action190
Problem with a company's investigation into an existing problem174
Repossession147
Managing the loan or lease126
Attempts to collect debt not owed116
Problems at the end of the loan or lease70
Getting a loan or lease58
False statements or representation32
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.