A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / GOLDMAN SACHS BANK USA

GOLDMAN SACHS BANK USA

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

6,216

Change vs prior 12 months

+19.7%

5,192 prior

Complaints on record (all-time)

20,897

Answered on time

100%

Closed with relief

30.9%

monetary or non-monetary

Most-complained product

Credit card

Most common problem

Problem with a purchase shown on your statement

By product (last 12 months)

Credit card2,794

Credit reporting or other personal consumer reports1,560

Debt collection1,077

Checking or savings account707

Money transfer, virtual currency, or money service54

Payday loan, title loan, personal loan, or advance loan11

Debt or credit management3

By problem (last 12 months)

Problem with a purchase shown on your statement1,784

Incorrect information on your report1,109

Took or threatened to take negative or legal action608

Problem with a company's investigation into an existing problem451

Managing an account437

Attempts to collect debt not owed322

Improper use of your report225

Getting a credit card145

Opening an account133

Other features, terms, or problems127

Where complainants live (last 12 months)

California1,138

Pennsylvania214

North Carolina157

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

GOLDMAN SACHS BANK USA: CFPB Complaints | MoneyWatchUSA