Overview / Companies / Google Compare Credit Cards Inc.
Google Compare Credit Cards Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
231
Change vs prior 12 months
+7.9%
214 prior
Complaints on record (all-time)
1,314
Answered on time
100%
Closed with relief
0.4%
monetary or non-monetary
Most-complained product
Money transfer, virtual currency, or money service
Most common problem
Unauthorized transactions or other transaction problem
By product (last 12 months)
By problem (last 12 months)
Unauthorized transactions or other transaction problem35
Problem with a purchase shown on your statement30
Trouble accessing funds in your mobile or digital wallet20
Trouble using the card19
Fraud or scam15
Problem with a lender or other company charging your account12
Managing, opening, or closing your mobile wallet account8
Attempts to collect debt not owed7
Problem with fraud alerts or security freezes7
Unexpected or other fees7
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.