Overview / Companies / GREENSKY OPERATIONS, LLC
GREENSKY OPERATIONS, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
227
Change vs prior 12 months
+10.7%
205 prior
Complaints on record (all-time)
522
Answered on time
100%
Closed with relief
16.3%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report43
Problem with additional add-on products or services23
Charged fees or interest you didn't expect22
Problem when making payments18
Attempts to collect debt not owed17
Problem with a company's investigation into an existing problem17
Getting the loan15
Problem with the payoff process at the end of the loan13
Improper use of your report11
Took or threatened to take negative or legal action11
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.