Overview / Companies / Harpeth Financial Services, LLC
Harpeth Financial Services, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
217
Change vs prior 12 months
+59.6%
136 prior
Complaints on record (all-time)
780
Answered on time
99.5%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Charged fees or interest you didn't expect
By product (last 12 months)
By problem (last 12 months)
Charged fees or interest you didn't expect35
Struggling to pay your loan34
Incorrect information on your report26
Attempts to collect debt not owed20
Problem when making payments15
Took or threatened to take negative or legal action15
Communication tactics9
False statements or representation8
Problem with a company's investigation into an existing problem8
Problem with the payoff process at the end of the loan8
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.