Overview / Companies / Healthcare Finance Direct LLC.
Healthcare Finance Direct LLC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
161
Change vs prior 12 months
+33.1%
121 prior
Complaints on record (all-time)
429
Answered on time
95%
Closed with relief
3.7%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed46
Charged fees or interest you didn't expect20
Problem when making payments17
Problem with additional add-on products or services13
Problem with the payoff process at the end of the loan12
False statements or representation9
Took or threatened to take negative or legal action9
Written notification about debt9
Getting the loan7
Communication tactics3
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.