Overview / Companies / HSBC NORTH AMERICA HOLDINGS INC.
HSBC NORTH AMERICA HOLDINGS INC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
390
Change vs prior 12 months
+4%
375 prior
Complaints on record (all-time)
12,448
Answered on time
100%
Closed with relief
1.8%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account61
Took or threatened to take negative or legal action45
Closing an account36
Other features, terms, or problems29
Attempts to collect debt not owed28
Incorrect information on your report23
Opening an account20
Problem with a purchase shown on your statement17
Closing your account12
Other transaction problem12
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.