Overview / Companies / HUNTINGTON NATIONAL BANK, THE
HUNTINGTON NATIONAL BANK, THE
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,807
Change vs prior 12 months
+64.1%
1,101 prior
Complaints on record (all-time)
8,779
Answered on time
100%
Closed with relief
33.4%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account642
Closing an account164
Incorrect information on your report135
Problem with a lender or other company charging your account109
Opening an account76
Problem caused by your funds being low66
Trouble during payment process65
Improper use of your report55
Problem with a company's investigation into an existing problem48
Managing the loan or lease43
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.