Overview / Companies / Klarna AB
Klarna AB
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,793
Change vs prior 12 months
—
Complaints on record (all-time)
2,763
Answered on time
92.9%
Closed with relief
7.3%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Incorrect information on your report
By product (last 12 months)
Credit card326
By problem (last 12 months)
Incorrect information on your report290
Problem with a purchase shown on your statement255
Problem when making payments252
Attempts to collect debt not owed181
Problem with a company's investigation into an existing problem97
Took or threatened to take negative or legal action95
Problem with additional add-on products or services83
Charged fees or interest you didn't expect65
Getting the loan52
Improper use of your report50
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.