Overview / Companies / LEXISNEXIS
LEXISNEXIS
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
31,681
Change vs prior 12 months
—
Complaints on record (all-time)
64,793
Answered on time
99.1%
Closed with relief
24.8%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report21,322
Improper use of your report3,651
Problem with a company's investigation into an existing problem3,642
Problem with fraud alerts or security freezes2,392
Unable to get your credit report or credit score281
Problem with a company's investigation into an existing issue269
Attempts to collect debt not owed25
Confusing or missing disclosures21
Identity theft protection or other monitoring services17
Credit monitoring or identity theft protection services14
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.