A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / LoanCare, LLC

LoanCare, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

969

Change vs prior 12 months

+87.8%

516 prior

Complaints on record (all-time)

8,297

Answered on time

99.8%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports166

Debt collection56

Money transfer, virtual currency, or money service3

Checking or savings account1

Debt or credit management1

By problem (last 12 months)

Trouble during payment process344

Struggling to pay mortgage286

Incorrect information on your report155

Problem with a company's investigation into an existing problem57

Attempts to collect debt not owed28

Closing on a mortgage25

Took or threatened to take negative or legal action20

Applying for a mortgage or refinancing an existing mortgage19

Improper use of your report17

False statements or representation4

Where complainants live (last 12 months)

North Carolina29

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.