A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / M&T BANK CORPORATION

M&T BANK CORPORATION

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

1,362

Change vs prior 12 months

+33.8%

1,018 prior

Complaints on record (all-time)

10,177

Answered on time

100%

Closed with relief

15.1%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account437

Credit reporting or other personal consumer reports225

Vehicle loan or lease67

Debt collection60

Money transfer, virtual currency, or money service29

Payday loan, title loan, personal loan, or advance loan14

Debt or credit management3

By problem (last 12 months)

Managing an account285

Trouble during payment process245

Struggling to pay mortgage164

Incorrect information on your report160

Problem with a company's investigation into an existing problem54

Improper use of your report51

Problem with a lender or other company charging your account51

Closing an account49

Managing the loan or lease38

Took or threatened to take negative or legal action27

Where complainants live (last 12 months)

Pennsylvania100

Massachusetts51

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

M&T BANK CORPORATION: CFPB Complaints | MoneyWatchUSA