Overview / Companies / Maximus Federal Services, Inc.
Maximus Federal Services, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
4,089
Change vs prior 12 months
-5.1%
4,308 prior
Complaints on record (all-time)
12,493
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Student loan
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report1,381
Dealing with your lender or servicer1,250
Problem with a company's investigation into an existing problem469
Struggling to repay your loan400
Improper use of your report221
Attempts to collect debt not owed117
Took or threatened to take negative or legal action112
Credit monitoring or identity theft protection services44
False statements or representation36
Written notification about debt27
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.