A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Mercedes Benz Financial Services

Mercedes Benz Financial Services

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

779

Change vs prior 12 months

+5.7%

737 prior

Complaints on record (all-time)

3,307

Answered on time

99.9%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports386

Vehicle loan or lease285

Debt collection102

Payday loan, title loan, personal loan, or advance loan2

Debt or credit management1

Money transfer, virtual currency, or money service1

By problem (last 12 months)

Incorrect information on your report263

Improper use of your report98

Problem with a company's investigation into an existing problem77

Repossession77

Managing the loan or lease66

Took or threatened to take negative or legal action50

Problems at the end of the loan or lease45

Getting a loan or lease41

Attempts to collect debt not owed28

False statements or representation15

Where complainants live (last 12 months)

North Carolina21

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.