A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Mercury Financial Intermediate LLC

Mercury Financial Intermediate LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

183

Change vs prior 12 months

+20.4%

152 prior

Complaints on record (all-time)

398

Answered on time

99.5%

Closed with relief

6.6%

monetary or non-monetary

Most-complained product

Credit card

Most common problem

Fees or interest

By product (last 12 months)

Debt collection38

Credit reporting or other personal consumer reports36

Checking or savings account1

By problem (last 12 months)

Fees or interest49

Incorrect information on your report28

Problem with a purchase shown on your statement25

Took or threatened to take negative or legal action20

Other features, terms, or problems10

Communication tactics8

Attempts to collect debt not owed7

Problem with a company's investigation into an existing problem7

Getting a credit card5

Problem when making payments5

Where complainants live (last 12 months)

North Carolina10

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.