A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / MIDFIRST BANK

MIDFIRST BANK

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

439

Change vs prior 12 months

+77%

248 prior

Complaints on record (all-time)

2,083

Answered on time

100%

Closed with relief

24.4%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Struggling to pay mortgage

By product (last 12 months)

Credit reporting or other personal consumer reports75

Checking or savings account56

Debt collection13

Vehicle loan or lease2

Debt or credit management1

Money transfer, virtual currency, or money service1

By problem (last 12 months)

Struggling to pay mortgage158

Trouble during payment process85

Incorrect information on your report69

Managing an account29

Problem with a company's investigation into an existing problem18

Applying for a mortgage or refinancing an existing mortgage12

Closing an account11

Closing on a mortgage11

Opening an account11

Took or threatened to take negative or legal action9

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.