A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC

MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

270

Change vs prior 12 months

+35%

200 prior

Complaints on record (all-time)

3,335

Answered on time

100%

Closed with relief

25.9%

monetary or non-monetary

Most-complained product

Money transfer, virtual currency, or money service

Most common problem

Other transaction problem

By product (last 12 months)

Money transfer, virtual currency, or money service264

Checking or savings account3

By problem (last 12 months)

Other transaction problem93

Money was not available when promised81

Fraud or scam46

Problem with customer service15

Lost or stolen money order8

Other service problem6

Confusing or missing disclosures3

Managing an account3

Problem getting a card or closing an account3

Unauthorized transactions or other transaction problem3

Where complainants live (last 12 months)

Massachusetts10

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.