Overview / Companies / MOUNTAIN AMERICA FEDERAL CREDIT UNION
MOUNTAIN AMERICA FEDERAL CREDIT UNION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
280
Change vs prior 12 months
+50.5%
186 prior
Complaints on record (all-time)
754
Answered on time
100%
Closed with relief
10%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account68
Incorrect information on your report36
Managing the loan or lease21
Problem with a company's investigation into an existing problem15
Attempts to collect debt not owed10
Problem with a lender or other company charging your account10
Problem caused by your funds being low9
Problem with a purchase shown on your statement9
Took or threatened to take negative or legal action7
Trouble during payment process7
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.