Overview / Companies / MRS BPO, LLC
MRS BPO, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
607
Change vs prior 12 months
+2%
595 prior
Complaints on record (all-time)
2,932
Answered on time
100%
Closed with relief
68%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed208
Written notification about debt94
False statements or representation76
Incorrect information on your report51
Took or threatened to take negative or legal action47
Electronic communications37
Communication tactics32
Threatened to contact someone or share information improperly23
Improper use of your report21
Problem with a company's investigation into an existing problem12
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.